The OMA’s skilled Workers’ Compensation Services team has extensive experience in managing claims and advising employers on effective cost-containment strategies. You’ll be assigned your own account manager who will manage your claims through every step of the process—assuring the best possible outcomes.
Managing Director, Workers’ Compensation Services
Responsibility: Overall leader of OMA Workers’ Compensation Services
Juliet came to the OMA in 2018 with significant experience in the workers’ compensation industry. In addition to overall leadership of OMA Workers’ Compensation Services, Juliet manages her book of member accounts. She is an experienced claims examiner, helping employers lower premium costs and facilitate employees’ return to duty. She is well-versed in workers’ compensation premiums, rates, and programs. She thrives on helping employers put all the pieces of a claim together, ensuring an optimal outcome for all parties.
“OMA workers’ comp services create transparency and simplicity for employers.Employers can access all of their information at any time and every question they have is going to be managed by one single point of contact.”
Account Manager, Workers’ Compensation Services
Responsibility: Workers’ compensation account management
Kimberly joined the OMA team in 2024 with nearly 10 years’ experience in the Ohio workers’ compensation industry. She has experience with claims management and alternative dispute resolution working with an industry leading managed care organization as well as most recently serving as an account executive with a large Ohio workers’ compensation third party administrator overseeing program management of third-party services, unemployment compensation, and program management of the Traditional Group and Group Retrospective rating programs.
“I enjoy problem solving, helping people, and working in a dynamic environment. Through my experience I have been able to earn credibility in Ohio workers’ compensation policies and procedures as well as developing a reputation for being realistic, reliable, accountable, and flexible. Tailoring client experiences to meet individual business needs while simplifying the process to reduce complexity and control expenses is something I strive to do in every interaction.”
Account Manager, Workers’ Compensation Services
Responsibility: Workers’ compensation account management
Melissa joined the OMA team in 2017 with experience as a workers’ compensation claims examiner and compensation analyst with a large Ohio workers’ compensation third party administrator. Her background is entirely in the employee benefits field. She has significant experience in managing claims for self-insured employers.
“What makes me tick is providing top level customer service. I strive to build a foundation of trust and rapport with members so that they can be confident that everything I recommend or do is to protect their best interests.”
