Update:  On May 21, 2014, the Commission issued on Entry on Rehearing denying the applications for rehearing of the Northeast Ohio Public Energy Council, IGS, and Ohio Power, granting the application for rehearing of FirstEnergy Solutions, Corp., and denying in part, and granting in part, the applications for rehearing of Direct Energy, Dayton Power & Light, the Low-Income Advocates, The Ohio Consumers’ Counsel, and FirstEnergy.

The Commission noted that the eighth measurement for the electric market, whether customers are engaged and informed about the products and services they receive, is a measurement that is difficult to quantify.  The Commission stated that the measurement will be gauged solely by the Commission’s Staff, who will examine internal Commission data including the number of visits to the Commission’s Energy Choice Ohio website, surveys, attendance at Commission Energy Choice Ohio events, and Energy Choice Ohio-related calls to the Commission’s consumer call center.

The Commission agreed that a rolling annual average price-to-compare could cause confusion among customers with percent-off price-to-compare contracts by CRES providers and adopted Staff’s recommendation in the Work Plan meaning that the price-to-compare will be calculated by dividing the dollar amount of the current month’s bill that would be avoided by switching with the number of kWh used that month.

Further, the Commission found that the EDUs must provide interval customer energy usage data to CRES providers, in a manner consistent with the Commission’s rules, Ohio Administrative Code 4901:1-10-24, and must file amended tariffs that specify the terms, conditions, and charges associated with providing interval customer energy usage data within six months of the Entry on Rehearing.