The Federal Reserve Bank of Cleveland just published a three-part series about how in demand soft skills are for employers nationwide. The work features original Federal Reserve Bank of Cleveland research; interviews with and photography of regional employers; student and educator perspectives on generational differences; and free tools and training programs to build soft skills. Too busy to read it? You can listen to it, too. Start with Chapter 1, and don’t forget Chapters 2 and 3. 6/2/2026