BWC Publishes 2019 MCO Report Card

The Ohio Bureau of Workers’ Compensation has created the MCO Report Card so employers can evaluate their managed care organization’s (MCO) performance. MCOs manage the medical portion of a workers’ compensation claim to ensure that injured workers receive quality medical care.

The annual report card provides information on MCOs’ key performance indicators (KPIs) — intended to measure medical management quality, safe return-to-work strategies, and service timeliness. This year’s report card is based on assessments between Jan. 1 and Dec. 31, 2018.

Every two years, during an open enrollment period, employers can choose any MCO that best suits their company’s needs. The next open enrollment period will be in 2020. If you don’t know your MCO, use this BWC Employer/MCO look-up. 6/4/2019